Harte Hanks Selects Ensono for IT Management Services
March 22, 2016
DOWNERS GROVE, Ill. – March 22, 2016 – Ensono today announced that marketing services company Harte Hanks has selected the hybrid IT services provider to manage and revamp its IT infrastructure. A crucial function of Harte Hanks business is to provide in-depth data analysis, analytics and creative services to its clients, and the company required a partner to efficiently provide IT solutions that support its business growth. Harte Hanks selected Ensono based on its proven infrastructure management expertise, transformational capabilities, and ability to deliver a wide array of solutions at a low total cost of ownership.
Understanding Harte Hanks’ need to streamline current IT operations, Ensono will initially manage the company’s IT infrastructure, including mainframe and mission critical systems in its two data centers. After a thorough assessment, Ensono will optimize Harte Hanks’ environment and migrate to private cloud-based platforms in Ensono data centers. This flexible approach will allow the Harte Hanks leadership team to focus on business growth, unique client solutions and improved productivity for a more cost effective infrastructure management model.
“Reliable access to data is critical to our company’s success; when it came time to evaluate our IT infrastructure, we determined there is a need for an IT services partner with expertise to manage our current infrastructure, and the ability to optimize solutions in a way that aligns with our company’s business goals for the future,” said Robert Neill, chief information officer, Harte Hanks. “Ensono delivers the range of services our company required – from remote to hosted management – and specializes in working with companies with similar infrastructures as ours. Knowing Ensono is there to manage internal applications, servers and the mainframe brings peace of mind to our team, and allows us to focus on growing our business.”
Harte Hanks recognized that enlisting an IT services partner would be an investment. After assessing the time and resources required to manage its data centers, IT staff and additional assets, it became clear that outsourcing IT services was more cost effective. Harte Hanks chose Ensono because of its industry expertise, particularly with mainframe and cloud services, as well as its commitment to work closely with its clients.
“Ensono’s ability to work collaboratively with customers such as Harte Hanks to execute more secure, cost effective and flexible infrastructure management services is a key differentiator for our business,” said Marc Capri, executive vice president, Sales & Marketing, Ensono. “Customer needs and technology change rapidly and we understand providing a platform that allows for optimization over time is critical. Ensono’s services model enables customers to utilize IT in direct alignment with their business.”
Ensono collaborates with its clients to deliver progressive IT solutions to help them operate their infrastructure for today and optimize it for tomorrow. We specialize in supporting mission-critical workloads for the world’s most successful companies. Ensono works across all platforms – mainframe to cloud, and everything in between. We are ranked by Information Week 500 for our technology innovation and by the Uptime Institute for 100 percent availability. Ensono has 700 associates and is headquartered in greater Chicago, Ill. Visit us at www.ensono.com.
About Harte Hanks
Harte Hanks partners with clients to deliver relevant, connected and quality customer interactions. Our approach starts with discovery and learning, which leads to customer journey mapping, creative and content development, analytics and data management, and ends with execution and support in a variety of digital and traditional channels. We do something powerful: we produce engaging and memorable customer interactions to drive business results for our clients, which is why Harte Hanks is famous for developing better customer relationships, experiences and defining interaction-led marketing. For more information, visit the Harte Hanks website at www.hartehanks.com, call 844-233-9281, email [email protected] or follow us on Twitter @hartehanks or Facebook, www.facebook.com/HarteHanks.