Improve every step of the customer journey across all channels and touchpoints.
New technology solutions drive innovation in retail
The COVID-19 pandemic dramatically accelerated the need for retailers to fundamentally assess how they approach business. There’s been an undeniable urgency to exploit technology to break down silos and build scalable, uninterrupted solutions to meet — and exceed — customer demand and expectations in every channel and touchpoint. The explosion of online shopping left retailers unprepared as they rushed to improve and streamline the online, mobile, store, supplier and shipping experience, which exposed shortcomings in real-time visibility, cost optimization and inventory integration particularly. A managed services provider like Ensono offers services and solutions for your network, applications and infrastructure to add capabilities, improve performance, enable innovation and reduce costs.
Mainframe to cloud modernization helps power retailing in every channel
Retailer consolidation, store closures, intense competition from cloud native startups and heightened customer expectations are the new reality for retailers today. That means retailers must embrace digital transformation to make the most of ever-shifting market dynamics and trends, today and tomorrow. Applications on aging platforms like mainframe offer many benefits, but can make it difficult to adapt in an increasingly digital world. Increasing automation and using newer AI-powered merchandising and IoT technologies like RFID can deliver increased operational efficiency while reducing costs. Mainframe-to-cloud modernization unlocks the value of your mission-critical systems while integrating new technology solutions to enhance the value of your mainframe while on your journey to the cloud.
A variable capacity consumption model can make you more efficient. This helps you manage intense capacity bursts, like holiday shopping, without expensive surprises. Ensono Flex® is a component we seamlessly include in every client contract so you can easily shift workloads across platforms without penalty.