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Senior ServiceNow Developer

Senior ServiceNow Developer

  We’re looking for ServiceNow Developers to join our Global Platform Team.  As part of a team spanning working in an agile framework, you will be responsible for building and maintaining capability to support our internal user base.   

Key Responsibilities

  • Primarily working in the area of ServiceNow Service Catalog, develop forms and workflows to support our internal associate experience.
  • Work with product owners and other stakeholders to ensure that applications deliver the required business value.
  • Work with stakeholders and end users to identify usability and productivity improvements.
  • Deliver high quality, defect-free and testable code.
  • Actively participate in backlog refinement, estimation sessions and daily standups.
  • Prepare for and participate in sprint reviews.
  • Develop applications that are highly available, secure, scaleable and performant and meet the demands of a 24 x 7 operations company.
  • Debug and fix application code as required.
  • Provide application support to internal end users as required.


  • 8 years of experience of ITSM products with at least 5 years of experience implementing various solutions on the ServiceNow platform
  • Should have strong knowledge & troubleshooting skills on ITSM ServiceNow platform
  • A good understanding of data protection and security principles
  • Experience working within an agile development framework, delivering business value in every sprint.


  • Highly motivated and collaborative
  • Must be able to communicate technical issues to both technical and non-technical teams
  • Ability to quickly understand new technologies sufficiently to be able to provide guidance to the team
  • Must be delivery focused
  • A thoughtful and confident communicator, able to engage at all levels of the business.    

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