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Senior Capacity Planner

Remote – Poland JR009569

At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.


Developing impactful solutions is something we do together at Ensono, because Ideas Start Here.  Great things happen when many voices are heard, and people are supported to run with their ideas.  On our teams, you will be backed by leaders with passion for our business.  This is a place where your ideas can Do Great Things.


We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business.


Adventure starts here. Here you will be a part of a team that encourages you to master your craft, ask tomorrow’s questions today, and chart your own path.  Our Associates focus on client impact with curiosity and a feeling of relentless commitment.  You will support this mission in this role, where you will be doing the following:


Duties and Responsibilities: 

  • Program coding experience
  • JCL and/or script coding experience
  • MXG or like tools expertise
  • Microsoft Office proficiency
  • Manage multiple projects with minimal support and continuing shifting priorities
  • Support multiple client environments each having unique requirements and requests
  • Database and data warehouse concepts and experience
  • Weekend support infrequent but possible (1 out of 10 weekends)
  • Support team on-call rotation
  • KPI identification and definition
  • Developing client forecasting models
  • Mainframe resources should possess ZCP3000 experience
  • Mainframe resources IBM pricing concepts and SCRT experience
  • Proficient in identifying system performance issues
  • Knowledge of system OS internals
  • Expert level verbal and written communication skills
  • Onboarding and outmigration project support responsibilities
  • Mastery level knowledge and practical comprehension of corporate IT computing processes and methodologies
  • Brings prior experience to organize and define work for complex or ambiguous situations
  • Provides consultation, training, and knowledge sharing to associates
  • Provide mentoring to lower level job roles as needed
  • Define technical strategies within the team and unit
  • Provide Support and technical expertise and guidance to other teams and towers
  • Lead and mentor on high complexity assignments to other associates on the team
  • Establish strong relationships with teams and outsource partners through continuous dialogue and support
  • Enable team members to be successful by providing opportunities for continual learning and professional growth   
  • Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems
  • Provide technical expertise for client inboard / outboard activities
  • Define, engineer, and deploy automation solutions for capacity team supported processes
  • Perform Analytic Modeling tools used to right-size solutions
  • Provide support on ARCH designs for new client opportunities and TECH refreshes
  • Principle transformation partner of enterprise and supported clients’ IT processing technologies
  • Innovation thought leader on emerging  technologies and automation solutions

We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply. 


  • Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or equivalent work experience
  • Understands the competitive landscape from both a business and technical perspective


What we offer

  • Flexible and remote work opportunities
  • Performance bonus
  • Training and development programs
  • Worldwide career opportunities
  • Learning platforms
  • My Benefit system
  • Associate equity program
  • Life insurance
  • Lunch card
  • Study leave
  • One paid day off for charity events
  • Rental or co-financing of office equipment
  • Referral bonus program


Growth starts here.

Ensono is a place to make better happen – for our clients and for your career. At Ensono, your skills and expertise will grow every day.  You will be empowered to do impactful work by influencing mission-critical platforms, modernizing systems, and building innovative applications as you partner with our remarkable clients.  You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 


We’re a global-first organization with collaboration as one of our core values. We believe our global perspective is our strategic advantage. With physical offices in Europe, India, and the United States, as well as areas of remote workforce concentration.


More career opportunities at Ensono

Explore additional openings with our team, and apply today.

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