Cost-effective Mainframe Helps Revitalize Large US Retailer

The Client

One of the largest retailers in the United States, specializing in apparel, home goods, jewelry, beauty products, and more. With over 600 department stores across the U.S. and Puerto Rico, and a significant online presence, this company employs more than 50,000 associates.

The Challenges

The client faced significant financial difficulties, exacerbated by the global pandemic, leading to bankruptcy. After exiting bankruptcy as a privately held company, it needed to reduce costs and increase efficiencies. The company sought a partner to modernize its mainframe platform, improve productivity, and support its overall initiative to return to profitability.

The Solution

Ensono provided a Remote Hosted Mainframe-as-a-Service solution tailored to the client’s needs. The solution included system programming, storage management, capacity planning, CICS support, system automation, and disaster recovery services. Ensono leveraged its global support model with staff in the US, Europe, and India to ensure seamless service delivery.

Ensono is currently completing a mainframe software swap for the retailer, which will reduce costs even further.

The Outcomes Achieved

Resilient, enterprise-grade infrastructure and disaster recovery services.
Significant cost savings and productivity improvements.
The flexible mainframe model, adjusted to the client’s business demands, enables scalability and reliability.
This client can now focus on retail innovation while Ensono focuses on core system reliability