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AWS Lambda helps deliver real-time insight into IT environments

What we achieved together

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per month cost (on average) for Lambda


The obstacles faced

There are many paths clients take to Ensono, but there tends to be just one journey. Outsourcing their IT function to Ensono allows this focus – and ensures they take advantage of the latest technology while saving money. For this to work effectively, there has to be a high level of trust between the client and service provider. One way of building this is through transparency. As a certified Amazon Web Services partner, Ensono relies on AWS Lambda to optimize the performance of Ensono M.O., improving reporting and visualization of data.

“Visibility is key for us. Handing our infrastructure over to another party is new for us. Having visibility over what’s going on is critical in building a strong relationship with Ensono.”

Scott Dial
Senior Manager, IT-Infrastructure Service Delivery Management, Aflac

The journey

Ensono M.O. is a service governance platform that provides visibility into a client’s entire IT estate. For Ensono M.O. to be effective it must knit together data from multiple systems. It must make sense of this data, often from multiple formats, and present it in a common, easy-to-understand arrangement. “We have all kinds of applications with all kinds of interesting information that we want to expose and visualize,” says Jeremy Bower, VP Global Systems Development, Ensono. “But for us to knit that information together ourselves would require a huge amount of resource, with heavyweight tools and dedicated, highly-skilled staff.”

Although not impossible to have the resources internally; it’s unnecessary. As an AWS Advanced Consulting Partner and Managed Service Provider, the better option is for Ensono to make use of one of its services.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon. It is a service that runs code in response to events and automatically manages the compute resources required by that code. AWS Lambda lets you run code without provisioning or managing servers. You pay only for the resource you consume – there is no charge when your code is not running. With Lambda, Ensono can run code for virtually any type of application or backend service – all with zero infrastructure administration. It means Ensono simply uploads its code and Lambda takes care of everything required to run and scale code with high availability. Ensono then sets up its code to automatically trigger from other AWS services or call it directly from any Web or mobile app. 

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The outcomes achieved

Bower refers to this as “purpose-driven innovation”, all geared towards improving business outcomes for clients. “Our business application services ensure that clients’ critical applications, middleware, and database applications are available, high-performing, and secure 24/7,” he says. “Ensono M.O. is one example of our accountability when meeting our clients’ challenges. It is one reason why clients stay with us for an average of 10 years.”

Aflac is among the first Ensono clients to make use of Ensono M.O. Overall benefits delivered:

  • Creates pay-per-use model with no server provisioning 
  • Runs code for virtually any type of application or backend service, with zero administration 
  • Sets up code to automatically trigger alerts
  • Enables scale with high-availability

As an early adopter, we’ve been delighted to be part of the development of Ensono M.O. Ensono M.O. enables me to share details of our IT function with the business, and to show our partnership is fulfilling expectations. Ensono M.O. gives me the details, and it gives me the trends.”

Scott Dial
Senior Manager, IT-Infrastructure Service Delivery Management, Aflac

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