Auto Retailer Modernizes Critical Store Systems to Accelerate Retail Expansion

The Client

This client is one of the largest automotive parts retailers in the world, with over 100,000 employees and a reputation for relentless customer service. With aggressive growth plans, including doubling store openings and scaling digital experiences – the company is investing in modernizing both front-end and back-end systems to support its global ambitions.

The Challenges

The client’s mainframe supported core store operations but was increasingly difficult to manage in-house due to legacy infrastructure and limited mainframe talent. With a new CIO focused on driving modernization, it needed a partner who could modernize critical systems while reducing operational risk—without disrupting store uptime or agility.

The Solution

Ensono delivered a hosted Mainframe-as-a-Service solution tailored to the client’s pace and priorities. Our flexible PxQ pricing model aligned with seasonal retail demand, and our networking solution connected their HQ to our production data center with no performance trade-offs. More than a technology implementation, the partnership was rooted in shared values, operational alignment, and deep retail experience – enabling a seamless transition and long-term alignment with the client’s modernization strategy.

The Outcomes Achieved

Support for omnichannel retail by ensuring uptime, availability, and performance of critical store systems.
Scalable IT operations with a flexible mainframe model that adjusts to business demand – peak seasons included.
Modernization without disruption, enabling AutoZone to focus on retail innovation while Ensono focuses on core system reliability.
Reduced operational risk with resilient, enterprise-grade infrastructure and disaster recovery.
Retail-aligned partnership, built on Ensono’s deep experience managing mission-critical platforms for complex enterprises.