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Senior Systems Engineer

JR007412

We are looking at Senior Systems Engineer to be based out either Pune/Chennai/Bangalore location and the details as mentioned below,

The Team
To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing managed service provider company, the curve is the evolution in our automation to provide the best and swift customer experience on the products and services we support. Our team is constantly innovating – challenging the way we, and the industry, think about innovative ways to deliver quality and consistency using automation. These engineers aren’t shy about creating products to solve problems no one has tackled before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by this dynamic digital environment.

Our engineering team is provided with an unrivaled opportunity to build the products and practices that will support our company growth over the next decade, defining the managed service provider industry as we know it. If you see the potential of how incredible people products can transform a business, this is the team for you. If you don’t wait for directions, instead, identifying new features and opportunities we have to just get better, this is your new career.

Job Description

As a member of Automation Engineering team, you will work on producing mission-critical platforms, tools, and processes that will ensure highest levels of availability and reliability of all our applications. We need creative and innovative problem solvers who can partner with our Application development teams to make their services more useable. Our Automation Engineering team is furnished with a standout opportunity to build tools, frameworks, and cloud platforms that will support our company's growth over the next decade. If you are a self-starter and jump on new ideas to make the platform more stable, secure and feature rich, this is your new career.

Your Responsibilities

  • Administer, maintain and support Linux (RHEL/Suse/Ubuntu/CentOS) operating systems
  • Resolve major incidents and technical escalations within agreed SLAs and quality.
  • Problem Management: Perform root cause analysis for problems and major incidents, provide workarounds to ensure business continuity and prepare RCA reports
  • Change Management: Prepare Implementation plan, rollback plan and test plan, risk and impact analysis for critical or complex changes.
  • Perform advance tasks such as, capacity planning, performance monitoring, provide recommendations for improvement and implement or oversee implementation of the recommendations
  • Establish end-to-end monitoring and alerting on all critical components of the application
  • Participate in the on-call rotation supporting the automation platforms
  • Directs root cause analysis of critical business and production issues
  • Harden operating system parameters in line with client / Dimension Data security policy, standards or best practices

Your Experience

  • Experience in managing and supporting Linux systems (RHEL/Suse/Ubuntu/CentOS)
  • Experience in managing RedHat HA/Pacemaker clusters
  • Experience in DevOps, Site Reliability, or infrastructure engineering
  • Experience with shell script and Ansible to automate tasks
  • Experience with Jenkins CI/CD pipeline, GitHub and bitbucket
  • Strong knowledge on NGINX/Apache/Tomcat deployments
  • BS or MS in Computer Science, related field, or equivalent professional experience
  • Excellent problem solving, critical thinking, communication, and teamwork skills
  • Excellent written and verbal communication, able to collaborate and rally support
  • Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive
  • Passion for automation and monitoring instrumentation in the code
  • Excellent interpersonal skills and the ability to work well in a team
  • Passionate to learn, understand, and dissect new technology stack quickly on own
  • Overall hands-on development experience of 8 to 10 years

JR007412

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