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Revolutionizing Medical Equipment Monitoring for Improved Efficiency with PerkinElmer

The Client

PerkinElmer, a leading provider of medical equipment and technology solutions, sought to modernize their lab instrument monitoring and problem alerting system to streamline operations and ensure error-free processes in their advanced laboratories. ​

The Obstacles Faced

PerkinElmer’s state-of-the-art medical instruments, while highly efficient, required manual intervention for sample handling, maintenance, and material replenishment. This human involvement introduced a risk of errors that hindered lab efficiency. Deciphering generic error codes was time-consuming, leading to bottlenecks in output and inefficient processes.​

The Journey

To address these challenges, we embarked on a journey to design and implement a comprehensive monitoring system for PerkinElmer’s medical instruments.

  • Hardware Prototyping: We began by developing hardware prototypes to integrate cameras and passive error listeners into the equipment.
  • Firmware Prototyping: Firmware prototypes were created to enable real-time data collection and analysis.
  • Cloud Infrastructure: We established a robust cloud infrastructure to support data storage, retrieval, and analysis.
  • Android Development: A mobile app was developed to provide a user-friendly interface for accessing and managing monitoring data.
  • Twilio Messaging Platform: Real-time error notifications were implemented using the Twilio messaging platform.
  • AWS Hosting: The system was hosted on AWS, ensuring scalability and reliability.
  • GDPR Compliance: Data privacy and security were paramount, with built-in GDPR compliance.

The Future

The journey didn’t end with the initial system. We achieved the following outcomes and have further plans to enhance the system:

  • Product Expansion: The success of the initial model led to the development of a more robust platform with compatibility for a range of medical instruments.
  • Advanced Dashboard: Our ongoing efforts involve creating a comprehensive dashboard that displays uptime, downtime, throughput, and advanced notification settings for multiple instruments. This dashboard will seamlessly integrate with the lab’s workflow.
  • Synergistic UX: Extensive research on lab processes is underway, with the goal of designing a UX that seamlessly incorporates the lab’s workflow with the interface.
  • Mobile App Integration: A mobile app will be integrated into the platform, providing a deeper, more user-friendly experience. It will facilitate information access, tracking, storage, and sharing, all in compliance with GDPR regulations.


  • .NET Backend
  • JavaScript React Frontend
  • Twilio Messaging Platform
  • Link Shortener
  • AWS Hosting GDPR Compliance

By implementing this state-of-the-art monitoring system, we empowered PerkinElmer to enhance their lab operations, reduce errors, and pave the way for strategic growth in the medical equipment industry.

Read more about our success in battling human error with PerkinElmer in the Fall edition of The Maven Report.

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