Migrating 14 million customers
First, we kicked off a discovery phase to define high-level architecture, agree deployment processes and benchmark existing platform performance.
With the upgrade path between The AA’s existing ForgeRock version and the latest version being so significant, we carried out a ground-up rebuild in small increments.
We collaborated with internal teams to fully integrate the new AWS-based platform before kicking off a phased data migration, transitioning the account data of over 14 million customers.
Alongside this, we also delivered a deployment pipeline that’s so robust it facilitates reduced risk deployments with zero downtime.
Seamless transition to the cloud
The transition itself was seamless, uneventful and invisible to customers. The AA now have a fully up-to-date, cloud-hosted, flexible and scalable identity management platform, with no data related issues in the migration. The AA’s in-house team are operationally managing off premise cloud managed services with a fully functioning deployment pipeline.