“The main benefit of working with Ensono is improved system availability,” says Toon. “If things go down we have to make sure that the reaction is quick, that we can identify what the issues are and get them resolved as soon as possible and that is what our association with Ensono provides. It keeps the lights on for us very efficiently.
“However, the strong relationship we have with Ensono is more than that of a managed service provider. It’s much more strategic. Ensono provides thought leadership, advice and guidance on new technologies. We are able to bounce ideas and get very quick responses with unbiased advice.”
The aims are to improve platform scalability and the ability to work in a more agile fashion, speeding up development and test times and reducing time-to-market.