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Retail Revival in Turbulent Times Report

Industry trends


2023 is a challenging time for retailers as cost-of-living pressures, continued supply-chain disruptions, and fluctuating consumer demands affect the sector.

Ensono’s survey of 500 retail tech decision-makers with revenues exceeding £100M revealed that the sector expects to lose a significant portion of customers pinched by the cost-of-living crisis. Despite this, many retailers remain positive about their path to growth.

Could the economic downturn be opening up opportunities for those able to streamline operations and respond quickly to customer needs with savvy tech choices?

This report explores why retailers should reassess their investments in the face of new consumer trends and be realistic about achievable strategic goals in the current climate.

Read the report for insight and advice on thriving in a downturn.

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