Solution Delivery Architect -MF Ops

About Us (Ensono)

 Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

About Role

• Solution Delivery Architect
• L2
• Reports to Global Manager, Mainframe Programming (Rajalakshmi P)
• India Evening Shift / UK Day Shift
• Location: Chennai, Pune or Bangalore
• Weekend work occasionally but forecasted in advance

Responsibilities

The Solution Delivery Architect will be engaged on the transition from client’s in-house IT into Ensono’s support.  Participate in Knowledge Transfer with clients and assist in documentation creation.  Successful candidate should have experience in console and batch operations. Collaborate with multiple teams with good communication skills. Knowledge in Service management process (Incident, Change & Problem)

• Primarily responsible for leading the transition of Mainframe Console & Batch operations task to Ensono
• Orchestrate to ensure the standard checklists are met before the Go-live. Ability to identify risks/issues and report to Project Management
• Resilient to take charge of issues and co-ordinate with multiple Teams to resolve the issue.
• Help transition support of client environment to Ensono Steady State teams
• Attend client meetings to understand environment.
• Address issues as they arise during client migration

Experience level – 8 + yrs

Mandatory Skills

• Minimal Requirements include 7+ years of Mainframe Operations experience in z/OS and familiar with mainframe functional areas such as zOS, Automation, Storage, CICS, and DBMS.
• Hands on experience in monitoring console, system health check process, performing IPL & SAD dump.
• Ability to perform FLPD (First Level Problem determination) using console commands and syslog scan.
• Understand and respond to WTO/WTOR. Handle device allocation errors.
• Good understanding of SLA’s and taking charge during critical situations and collaborate with required Teams for quick resolution.
• Experience in at least 2 batch monitoring tools – CA7, Jobtrac, ESP, Automan, OPC. Understand batch job process and have experience in batch monitoring, demand batch jobs, restarts and scheduling.
• Ability to create concise documentation based on the KT/Shadow sessions.
• Good understanding and experience on the IT Service management process, specifically Incident, Problem & Change management

Good to have skills

• Experience on Mainframe printer tasks and printing
• Understanding of distributed system jobs

Shift Time :

1:30 PM to 10:30 PM IST.