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Expert DevOps Engineer-Public Cloud

Pune, India JR011991

Key Responsibilities

  • Act as the lead engineer on large or complex client deploy projects
  • Act as the lead engineer on product engineering projects to further develop our service
  • Provide AWS subject matter expertise advice and assistance to pre-sales architects
  • Installation, configuration, and ongoing management of O/S and AWS services.
  • Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling.
  • Maintaining high availability through proactive measures.
  • Troubleshooting and resolving complex technical issues.
  • Ensuring clients & partners are updated on current status of work and issues.
  • Raise, investigate and resolve problems and known errors in line with the problem management process.
  • Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board.
  • Partake in an oncall rota to provide 24×7 4th line support for Ensono’s AWS clients.
  • Proactively keep up to date on AWS services and developments.
  • Act as the technical escalation point in the team for other members
  • Act as team leader in Manager’s absence

Skills and Experience

  • 12+ years’ experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential.
  • 6+ years’ experience of engineering, architecting, or supporting AWS solutions.
  • Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred.
  • Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache, WAF etc.).
  • Hold a number of current AWS Associate and Professional level Certifications ( Devops and Architect).
  • Hold at least one AWS Certified Speciality certification (e.g. Security or Networking)
  • Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g. Cloudformation/Terraform and Ansible) beneficial or can be gained.
  • Scripting ability in one or more of Python, Powershell, Bash, Perl
  • Experience of using Git for version control
  • Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker)
  • Experience of Jenkins or other CI/CD pipeline technology useful or can be gained.
  • Good knowledge of TCP/IP.
  • A degree in a computing-related discipline preferred or equivalent ability and knowledge.
  • Excellent written and verbal communication skills.
  • Experience working in an ITIL environment beneficial.
  • Desire to continually grow, develop and improve.
  • Must be independent, self-motivated, a self-starter and possess a good working attitude.
  • Client focused and results driven – a consistently high performer.
  • Able to make independent judgement and coordinate the group when required.
  • Able to implement supportable solutions and make the complex simple.
  • Able to perform as a role model and resident expert within the team.
  • Able to professionally represent the company at events (e.g. user groups, conferences).
JR011991

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