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Associate Project Manager

JR008002

Manages the development and execution of small to medium, multi-phased projects with external project dependencies. Promotes client satisfaction by ensuring project adheres to stakeholder specifications. Responsible for project completion within determined scope, quality, time and cost constraints.

Job Role Summary

Manages the development and execution of small to medium, multi-phased projects with external project dependencies. Promotes client satisfaction by ensuring project adheres to stakeholder specifications. Responsible for project completion within determined scope, quality, time and cost constraints.

Duties And Responsibilities

  • Co-ordinate with multiple stakeholders to achieve desired results.
  • Process the installation and decommissions of hardware and software in data centers.
  • Implement Decommission requests using pre-defined process flow and engaging different platform teams and resources.
  • Assist Senior Project/Program Managers on big, complex projects.
  • Communicate with stakeholders about scheduling, staffing and technical requirements.
  • Independently manage low risk projects to completion, e.g., Decommissions and Data Migration.
  • Build and maintain tracker of various projects and tickets being handled on daily basis.

Initiating: Thorough understanding of project management principles and the application thereof. Knowledgeable in project management methodology and solution development methodologies. Leads and/or participates in the development of the SOW or RFP response. Maintains contract/SOW file and related correspondence.

Planning: Defines, organizes and plans project schedules to meet required project timelines. Facilitates/leads estimation of moderately complex projects. Develops project schedule and determines resource needs. Works closely with resource managers to ensure proper resource allocation to the project.

Executing: Independently and successfully managed the development and execution of multiple moderately complex, multi phased projects. Independently and successfully manages multiple simple projects concurrently.

Monitoring/Controlling: Inspects and reviews projects to ensure adherence to project standards; monitors compliance with established PMO guidelines and methodology. Controls project scope through effective change management skills.

Closing: Responsible for ensuring all project close out activities are completed and documented. Initiating: Thorough understanding of project management principles and the application thereof.

COMMUNICATION / ESCALATION MANAGEMENT: Efficiently and accurately conveys information between clients and staff involved in project activities. Develops/implements/updates a communications plan for each project that specifies audience, medium, timeframes, and methods. Uses negotiation skills to reach agreement when there are widely-differing viewpoints. Employs periodic project reviews and other communication vehicles to actively involve project team in key project or tactical issues. Accurately differentiates issues and determines who needs to be consulted/updated and whether the issue requires escalation. Implements process steps for bringing appropriate project issues to the attention of management.

RISK / ISSUE MANAGEMENT: Understands the risk and issues management process and techniques, including risk identification, quantification, and risk response (e.g., acceptance, mitigation, avoidance, risk response control). Works with others to identify and categorize project risks and issues related to cost/estimates, schedule, quality, and employee retention. Tracks and reports status on risks and issues via the appropriate tools (i.e., databases). Facilitates risk/issue tracking meetings.

Skills and Experience

  • Understanding of IT technologies and willingness to learn new IT tools
  • Proficient with common office applications such as MS Outlook, MS Excel, PowerPoint and MS Word
  • Excellent organizational, interpersonal, and communication skills (oral, written and presentation)
  • Good knowledge of ITIL and ITSM processes
  • Ability to work in a team environment and demonstrate strong problem-solving skills
  • Awareness and possible use of task driven processes and project management methodologies such as PMI or Prince2

Qualifications

Preferred: Typically requires a minimum of 3 years of related experience with a Bachelor's degree.

Desired: 3 – 5 years of experience in the field or a related area. CAPM/PMP, ITIL certification. Handles projects with a complexity of 2 -3.

Supervisory Responsibilities

This position does not have direct reports.

Recruiting Information

Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings.

JR008002

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