Director Service Delivery, Network

About Ensono

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. 

About Role:

The primary responsibilities of the Director of Network & Security Services include providing ownership and direction related to the development, deployment, and management of data security and network solutions. This role serves as a leader and mentor to the Network and Security Teams, as well as an advisor to the Security Threat, Risk and Management areas. 

Security Responsibilities: 

• Manage the development and communication of policies, procedures, and guidelines, necessary to implement appropriate processes for access control, monitoring, vulnerability management, configuration management, etc 

• Participate in the program for continuous assessment of information security practices with partners and vendors 

• Lead efforts to meet customer security requirements and respond to customer assessments 

• Collaborate with IT staff to develop appropriate technical controls, support processes, and documentation to meet requirements 

• Provide security subject matter expertise for projects, both technical and business, including involvement in requirements development, process/system selection and design, and implementation and training 

• Maintain knowledge of developments in the security industry, such as emerging technologies, industry standards, regulations, and threats 

• Lead the Security Engineering Team and assure all SLAs are met or exceeded 

Network Responsibilities: 

• Ensure network operations’ performance and reliability; implementing and evaluating departmental operations ensuring root-cause analysis, resolution of issues, and implementation of preventative measures in a timely manner 

• Guide direction of DevOps tools that allow for troubleshooting to be distributed to engineering and support teams 

• Define and effectively communicate policies, procedures, and standards for our production infrastructure 

• Contribute and collaborate to further automate tasks for the deployment and inventory control of hardware and software 

• Build and maintain our monitoring and support capabilities 

• Provide technology vision, enable innovation, and understand and implement the technology trends that can create business value 

What you will need: 

• Prior experience in a Senior Network & Information Security Management role is required 

• Extensive knowledge of network systems, network and data security, telecommunications and all associated hardware, software and associated protocols 

• Extensive knowledge of threats, risk analysis and the development of security systems and protocols 

• Applicable fields of network security and tools including CheckPoint, PIX, and PaloAlto 

• Network and/or Security certifications 

• Firewall policy management 

• Firewall problem solving 

• Security architecture and configuration 

• Network traffic analysis and inspection required 

• Systems administration and network administration 

• Technical consulting 

• Customer focus and a strong commitment to client satisfaction required 

• Strong interest in technology and a desire to lead and own the Networking/Security field is required 

• Excellent organizational and analytical skills 

• Strong communication and presentation skills / ability to represent the Organization externally 

• The ability to respond onsite in a 24/7/365 environment. Must be willing to work evening, overnight, and weekend and holiday hours as needed