Complete hybrid service management from cloud to mainframe across all your locations.
No matter where you are in your hybrid IT journey—we can meet you there. And part of what makes our journey together different is our unique service management platform—it’s our M.O.
Ensono M.O. is a service management platform that facilitates true hybrid IT between different applications and infrastructure platforms. Our service management brings together a mix of exceptional people, processes and technology.
The experts at Ensono are the difference between operational efficiency and service excellence. Our qualified service assurance engineers are available 24/7 and identify 95% of incidents before they become critical. That’s why our engineers have achieved a 100% client referral rating while delivering proactive monitoring and management for all of our clients.
Ensono M.O. utilizes a flexible, scalable ITIL process model that puts your business goals at the forefront. Accredited to ISO 20000, the international standard for IT service management excellence, our process is specifically designed to automate working practices and drive significant staffing efficiencies while supporting business-critical IT and hybrid IT managed services.
Our unique technology toolset exceeds the capabilities of most IT service management platforms by efficiently codifying best practices to optimize your availability, financials, licensing, security, enterprise architecture and data. Refined over two decades of successful client application, this unique technology provides an exceptional level of automation that allows operators to close down incidents, maintain high availability and deliver an unprecedented level of service.