case studies
AWS Lambda Helps Deliver Real-time Insight into IT Environments

The Challenge
There are many paths clients take to Ensono, but there tends to be just one journey. Outsourcing their IT function to Ensono allows this focus – and ensures they take advantage of the latest technology while saving money. For this to work effectively, there has to be a high level of trust between the client and service provider. One way of building this is through transparency. As a certified Amazon Web Services partner, Ensono relies on AWS Lambda to optimize the performance of Ensono M.O., improving reporting and visualization of data. 

The Solution
Ensono M.O. is a service governance platform that provides visibility into a client’s entire IT estate. For Ensono M.O. to be effective it must knit together data from multiple systems. It must make sense of this data, often from multiple formats, and present it in a common, easy-to-understand arrangement. “We have all kinds of applications with all kinds of interesting information that we want to expose and visualize,” says Jeremy Bower, VP Global Systems Development, Ensono. “But for us to knit that information together ourselves would require a huge amount of resource, with heavyweight tools and dedicated, highly-skilled staff.”

Although not impossible to have the resources internally; it’s unnecessary. As an AWS Advanced Consulting Partner and Managed Service Provider, the better option is for Ensono to make use of one of its services.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon. It is a service that runs code in response to events and automatically manages the compute resources required by that code. AWS Lambda lets you run code without provisioning or managing servers. You pay only for the resource you consume - there is no charge when your code is not running. With Lambda, Ensono can run code for virtually any type of application or backend service - all with zero infrastructure administration. It means Ensono simply uploads its code and Lambda takes care of everything required to run and scale code with high availability. Ensono then sets up its code to automatically trigger from other AWS services or call it directly from any Web or mobile app. 

The Benefits
Aflac is among the first Ensono clients to make use of Ensono M.O. “It’s evolving, and how we use it is evolving,” says Scott Dial, Senior Manager, IT-Infrastructure Service Delivery Management. “For us, Ensono M.O. delivers the means to check tickets on the Ensono system. It gives me visibility on capacity, any changes and the daily workload on our assets – everything I need, from hardware to server management. As an early adopter, we’ve been delighted to be part of the development of Ensono M.O. It enables me to share details of our IT function with the business, and to show our partnership is fulfilling expectations. Ensono M.O. gives me the details, and it gives me the trends.”

Overall benefits delivered:

  • Creates pay-per-use model with no server provisioning 
  • Runs code for virtually any type of application or backend service, with zero administration 
  • Sets up code to automatically trigger alerts
  • Enables scale with high-availability

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