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Team Lead – Scheduling

Team Lead – Scheduling


  • Provide team oversight
  • Fully functional and self-directed
  • Provides formal mentorship
  • High complexity assignments- owner
  • Moderate complexity assignments – owner (1 or >)
  • Low complexity assignments – provide oversight/review
  • Regularly lead self and others and/or established as Product SME and/or established as specialist
  • sees the whole picture and adjusts work accordingly
  • Provide training to lower level associates.
  • Work with tech support, automation and client for more complex scheduling.
  • Provide input and assist for application and environment upgrades/changes. 
  • Scheduling software support
  • Internal / external reporting
  • This position does not have direct reports but may mentor less experienced associates in the role. 



  • Typically requires a minimum of 5 years of related experience
  • Microsoft (Outlook, Word, Excel)
  • Strong written / verbal Communication skills
  • Designing skills
  • Analytical and Critical thinking skills
  • Client facing
  • One of more of the following batch scheduler product knowledge – CA7, ESP, Zeke
  • Mainframe (TSO, SDSF, TMS, QuickRef)
  • ITIL foundation


  • Bachelor’s degree
  • SharePoint
  • Any other mainframe scheduling tools
  • Server scripts (read)
  • Server scripts (code)
  • FTP knowledge
  • JCL (read & code)

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