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Solution Designer

JR007566

The Solution Design team is responsible for designing and pricing “moves, adds and changes” to existing client solutions as well as supporting our Solution Architects on the larger and more complex solutions. Key to success in this role is having a commercial and technical understanding of IT Infrastructure, both Private and Public Cloud, along with client-facing skills. The role divides equally between technical requirements gathering, pricing and preparing documentation.

We will build on your core understanding in IT infrastructure concepts through the study days that are provided. You should have a proven record as a quick learner, able to work well in a small team, adapt to both technical and commercial discussions and be good at developing relationships with customers. To be successful you need to have an interest in technology and its application to business scenarios, be completely obsessed with helping clients and excellent at working in a team.

The Challenge

Reporting to the Senior Manager, Sales Operations, and supported by the Solution Architecture Team, your role will be to capture the client requirements, design and document the solution and generating pricing for our clients.  You will work mainly on our Private Cloud products (server, storage, backup, networking and security solutions), as well as AWS and Azure.  This role is fundamental to a successful client relationship as the designs and pricing produced need to be completed quickly, accurately and to a high standard.

Your Mission

  • Take full responsibility for simple solution requests from clients
  • Interface with the projects and engineering teams to scope & price the clients requirements and ensure the correct approvals are obtained
  • Liaise with the sales and service management teams to deliver designs within agreed deadlines.
  • Work within a small team of Solution Designers, sharing out projects that arrive daily into the team, supporting each other to meet deadlines and sharing knowledge
  • Be a ‘trusted pair of hands’ to ensure you accurately and professionally document the proposed solutions based on client requirements
  • Work within our pricing tools to deliver accurate quotes and pricing models
  • With the right knowledge, work directly with the Solution Architects to help capture and document more complex solutions, attending client design meetings
  • Provide advice on process and tool improvements to ensure we continue to optimise the end to end processes.
  • Work with our subject matter experts and product teams to help answer questions about our services and capabilities so that the designs follow best practice
  • Engage with the delivery teams to ensure that designs are understood and implemented in the way our clients expect
  • Increase your knowledge of Ensono’s services, including basic AWS and Azure skills, and Solution Architecture so that you can add value to the team.

You Are

  • Quick to learn with a demonstrable interest in enterprise IT concepts & architecture.
  • Comfortable capturing requirements and speaking directly to clients
  • Bright and ambitious

Your Experience Includes

  • Creating solution design documentation and pricing
  • Understanding of technologies – one or more of Public Cloud (AWS, Azure), Infrastructure or Private Cloud
  • Understanding of the core IT concepts behind servers, enterprise storage, networking and security
  • Skilled use of Excel, Word and the ability to learn to use new applications (for example, the Ensono pricing tool).
  • A minimum of 1-3 years in the IT industry.

Extra Awesome

  • You take pride in going the extra mile, and always strive to delight our clients

Our Commitment to You

When you join Ensono you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. Our commitment to putting people first starts with you. Your growth is part of the mission, and we would all like to grow and be successful together.

JR007566

Your journey with Ensono starts here.

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