The Scheduling Analyst provides technical support to account teams, as well as other support groups. They perform functions in the mainframe environment, maintain and assist with ongoing technical applications and operations. They are responsible for batch scheduling software support, within the mainframe and server environment.
DUTIES AND RESPONSIBILITIES
§ Fully functional and self-directed
§ Provides formal mentorship
§ High complexity assignments- owner
§ Moderate complexity assignments – owner (1 or >)
§ Low complexity assignments – provide oversight/review
§ Regularly lead self and others and/or established as Product SME and/or established as specialist
§ Sees the whole picture and adjusts work accordingly
§ Provide training to lower level associates.
§ Work with tech support, automation and client for more complex scheduling.
§ Provide input and assist for application and environment upgrades/changes.
§ Scheduling software support
§ Internal / external reporting
This position does not have direct reports but may mentor less experienced associates in the role.
Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings.
§ Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience