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Senior Manager, Project Management


Job Description


  • Direct team of Project Management professionals, overseeing performance management of the team and providing support to their day-to-day activities
  • Provide guidance/mentorship on Project Management best practices and ensure adherence to PM methodology
  • Maintain team capacity plan and oversee the delegation of work to Project Managers
  • Responsible for all install revenue brought into Ensono through their team, ensuring any risk to that revenue is properly mitigated and communicated
  • Serve as primary back-up to team members for any unplanned interruption in project delivery. This requires a working knowledge of each project including key client contacts, upcoming deliverables, and Statement of Work language.
  • Liaise with Implementation Team leadership to ensure deliverables are met and roadblocks eliminated
  • Act as primary escalation point for client concerns
  • Responsible for gathering and analyzing financial data, including project budgets, risks, and resource allocation
  • Identify, measure, and act upon Key Performance Indicators for the team
  • Contribute to Monthly Operations Review, documenting project successes/opportunities and key lessons learned that require action from the senior leadership team
  • Create and maintain enterprise-wide scope repository, documenting deviations from scope with corresponding mitigation
  • Provide weekly status readout to leadership, highlighting milestone/revenue risks and mitigation strategies, lessons learned, and team resource capacity
  • Analyze team performance and ensure achievement of all objectives within required deadlines
  • Collaborate on updates to the Project Management standards and methodologies


  • Bachelor’s degree
  • PMP certification


  • Master’s degree
  • 4-6 years of experience in the field or related area
  • A minimum of two year's experience in a supervisory position may be advantageous
  • Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches (e.g. PMP, PRINCE-2, ITIL)
  • Budget, cost and profitability management skills
  • Knowledge of resource management tools
  • Credibility as a senior-level project leader
  • Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture
  • Team Leadership & Development: Ability to mentor, coach and effectively transfer expertise to others
  • Facilitation, Negotiation & Problem Resolution Skills: Ability to build a strong network and relationships at executive levels with technology and solutions, customers and vendor groups
  • Resilience and resourcefulness

Travel 5%


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