Expertise and work efforts will focus on the development and support and/or the customization of new services and support efforts.
The individual will need to work with vendor personnel to achieve timely solutions of database problems.
Fulfill client requests and change orders for mainframe z/OS clients in a timely manner as they pertain to DB2
Provide primary support for reported problems related to client application DB2 tablespaces
Provide support on 24 x 7 x 365 basis across multiple time zones and participate in on-call responsibilities.
Provide key support for client migration services (new client transitions) as they pertain to DB2
Assist the assigned project manager in the migration of newly acquired clients such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given client’s disaster recovery plans.
Follow ITSM change control procedures
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
Bachelor’s degree required and/or equivalent work experience.
10 years of professional experience in DB2 for administration and application support.
Extensive experience with the following:
Administrating and supporting databases in Mainframe DB2
Support multiple DB2 subsystems simultaneously
Supporting client and internal requests for building all types of DB2 objects.
Analyzing new versions of DB2 for functionality that can improve client’s systems
Refreshing test data for whole environments
Supporting DB2 security requests
Review DB2 security to find potential risks
Reorganization of application data
Vendor consultations for problems and questions
Space calculations for new objects and environments
Reviewing, tuning of internal DB2 buffer pools and SQL code
DR recovery of application objects
Troubleshooting and solving production database issues
Experience with CA, BMC, and IBM tools for DB2
Experience establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization preferred
Supporting multiple for clients after hours on-call
Self-motivated and able to work independently.
Must be able to multi-task and work under short deadlines and in high pressure situations.
Excellent communication skills (written, verbal and presentations)
Ability to work as part of a team, as well as independently.
Ensono is a place we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.
We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.
Unlimited Paid Day Off (PDO) Plan
Two robust health plan options through Blue Cross Blue Shield
401(k) with a generous company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Depending on location, ability to take advantage of fitness centers
Flexible work schedule
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].