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Product Manager – Security & Compliance Services


A security and compliance-oriented product manager with service development experience in highly regulated IT environments with business-critical workload delivery requirements.
• Proficiency with the following platforms and/or solutions:
o Managed detection and response services
o Penetration and adversarial testing
o Suite of:
 Network security solutions
 Systems security appliances
 Identity and access management controls
 Application security solutions
 Cloud security products
o Azure for Government
o AWS GovCloud
• Experience deploying and supporting network security, endpoint security and vulnerability management controls
• Familiarity with public cloud platforms and controls to operate in compliance with common frameworks and regulations including:
o NIST SP 800-53 (rev 4), and SP 800-171
o FedRAMP Moderate and High
o IRS Publication 1075
o Dept. of Defense (DoD) Security Requirements
o Federal Information Processing Standard Pub. (FIPS)
o Criminal Justice Information Services Security Policy (CJIS)
o Health Insurance Portability & Accountability Act (HIPAA)
o International Traffic and Arms Regulation (ITAR)

Key Responsibilities 

The product manager is responsible for supporting the strategic vision and service ownership of a portfolio of security and compliance services. Responsibilities include but are not limited to:

  • Collaborating with key internal and external stakeholders to develop integrated product roadmap, including interdependencies across functions, for each product.
  • Develop new and/or enhance existing services to meet evolving Client security needs and help accelerate their time-to-compliance.
    • Lead the effort to design and build new services that meet highly regulated Client business requirements and help ensure they remain secure and compliant
    • Prepare, and solicit business approval through Ensono’s productization process including the market viability of the idea, viability of the execution plan, and preparedness for what happens at launch and after.
  • Maintain Client insights
    • Regularly meet with Ensono technical delivery managers, client success managers, in addition to Clients to collect insights and priorities.
  • Maintain solution standards, technologies, and vendor relationships 
    • Track technical solution usage, versions, and lifecycle management
  • Meet regularly with vendor and applicable VARs to stay current on vendor solution and innovate new and better ways to leverage their solutions 
  • Assist presales team for Client calls that require subject matter expertise
  • Support responses to RFPs and oral sales presentations
  • Collaboratively develop and maintain: 
    • Service level roadmap, diagram, and task prioritization
    • Quarterly service health report 
    • Processes for Ensono operations teams to onboard new Clients for Service 
    • Technical standard and vendor solution selection and management 
    • Platform availability, technical support, management methods, solution consoles, and agents 
    • Monitoring of service monitoring to maintain the ability to ingest endpoint telemetry from all platforms always 
    • Vendor API configurations and communications 
    • Service description, requirements and guideline documentation 
    • Service usage and consumption tracking for all Clients (units)
    • Periodic reporting on the financial performance of the portfolio of services
  • Maintain Service Tracking: 
    • Monthly license or resource usage reporting 


Candidate will have a good foundational understanding and operational experience of the following technologies and security controls:

  • Hybrid and cloud-native security controls
  • Data security
  • Ticketing integration
  • Identity & Access Control
  • Managed XDR, MDR, EDR, and Security Information & Event Management
  • Network Firewalling and Intrusion Prevention
  • Windows and *nix server OS management
  • OS Host hardening
  • OS and Middleware Patching
  • Malware Protection
  • Web Application Firewall
  • Multi-tenancy architectures
  • API integrations

Experience Desired/Required

  • 5 years+ successful team leadership experience (or equivalent demonstrable ability)
  • 3 years+ of security or compliance product management experience
  • 10+ years’ experience in the IT Sector with appeal for those who have a background in Managed Services or have come from technical roles
  • Industry certifications such as the CISSP, SANS, GIAC, CISM, and similar are highly desirable


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