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Network Engineer (Sustain Engineering)

JR006807

The Network Platform Engineering Team is responsible for the day-to-day management of Ensono’s global core Network and Security platforms that underpin our clients’ critical IT services enabling our clients to be great at what they do. The Network Platform Engineering team brings together a diverse group of people to make a compelling team dynamic. Working with highly skilled people who are cross-skilled in multiple technologies you’ll achieve common goals in a positive learning environment where knowledge sharing will help propel you to the next level of your career. You’ll work on a diverse mix of network and security architectures exposing you to multiple vendor Network and Security technologies including the very latest Cloud technologies.
 

Key Responsibilities

  • Provide L2 support to for investigation, troubleshooting and resolving network and security incidents, requests, problems impacting core, shared and backbone infrastructure on a global basis

  • Successful resolution of escalated issues within agreed SLA’s

  • Proactive management of the Network Platform ticket queue

  • Managing Service Requests and implementing changes to solution configurations

  • Ensuring clients & partners are regularly updated on the current status of issues

  • Proactive reporting and auditing of network infrastructure health and backups

  • Ensuring that knowledge is retained through documentation of procedures and knowledgebase articles

  • Proactively contribute to documentation, automation and processes improvement

Skills

  • Excellent communications skills with fluency in English

  • Experience in supporting high availability customer-focused environments

  • Demonstrable track record of the support and troubleshooting of Data Centre network infrastructure using Cisco routing and switching technologies

  • Knowledge and experience of firewalls: Cisco ASA, Check Point and/or Palo Alto

  • Knowledge and experience around VPN technologies

  • Working knowledge of Network diagnostics, protocols, and disciplines, EIGRP, BGP, eBGP, SNMP, VPN, SSH, and MPLS technologies

  •  Knowledge and experience of load balancers: F5 LTM and/or Citrix NetScaler

  • Good troubleshooting skill and experience

  • Experience of utilizing a ticketing system

  • Knowledge and experience of ITIL standards

  • CCNA certified (or at least an active learning path towards gaining the certification or equivalent knowledge level) CCNP would be a benefit

  • Degree education with 2+ years of working experience in similar role or equivalent experience

Eye catching Skills

  • Advanced, Knowledge of routing and switching protocols

  • Experience with SDN technologies such as Cisco ACI, VMWare NSX

  • Experience and working knowledge of scripting/automation tools such as python, Ansible etc. will be a huge plus and will make you standout.

What do we offer

  • My Benefit system

  • Flexible and remote work opportunities

  • Learning platforms

  • Life insurance

  • Performance bonus

  • Modern workplace

  • Referral bonus program

  • Lunch card

  • Study leave

  • Fruits at the office

  • One paid day off for charity events

  • Rental or co-financing of office equipment

  • Worldwide career opportunities

  • Chillout zone

  • Training and development programs

JR006807

Your journey with Ensono starts here.

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