The mentor will utilize their technical experience with Mainframe Software Lifecycle projects in areas such as z/OS, CICS, and DB2 to support their mentees by:
Technical advice/expert support to resolve issues and to develop coping strategies for a permanent solution.
A mentor provides support, training, knowledge, encouragement, guidance, and constructive feedback to the mentee by developing a genuine interest in the growth of their abilities and talents.
Acknowledge the mentee’s strengths, talents and encouraging them to find ways to use them.
Be an active listener and offer support and encouragement when appropriate
Job duties and responsibilities
Conduct regular scheduled meetings with mentees to assist with mentees work assessments
Assist mentee to identify individual needs and support career development
Assist the mentee to identify and solve problems
Provide appropriate and timely advice
Share professional experiences providing a different view of the matter under discussion
Contribute to weekly status report to leadership in technical tower
Partner with mentee’s manager to identify and create training and development plan to address identified areas.
Maintain confidentiality of mentee’s information
Seasoned or experienced mainframe resource working within a z/OS, CICS, or DB2 environment with Service Delivery acumen or technical advisor for internal and external teams experience.
Coaching and mentoring skills, including the ability and experience of presenting information to different types of learners across various regions and backgrounds. Using a variety of approaches that encourages mentee focus and retention of information.
Passion for growing and developing other’s technical skills.
Ability to recognize that all associates have strengths and they need to discover and use them.
In possession of a strong sense of ownership and accountability.
The ability to manage competing priorities of mentees and technical complexities faced by mentees.