Are you an analytic thinker? Do you enjoy designing building and running the infrastructure services?
We are looking for an Infrastructure Engineer/Mainframe Operations Support to:
Monitor mainframe batch jobs/resolve minor job abends
Handle contentions and space issues
Handle JCL overrides
Monitor usage and performance, and troubleshoot server, software, and hardware issues
Analyze complexity and feasibility of new or changed requirements
Analyze outages and defective states, initiating and monitoring measures to remedy them
Apply a broad range of engineering practices, from analyzing requirements and developing new features to automated testing, deployment, and operations
Ensure the quality, security, reliability, and compliance of solutions by applying our digital principles and implementing both functional and non-functional requirements
Build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues.
Learn new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind
The team has a global footprint and works with wider team members spread across the world. Together we drive consistency across business divisions and optimize operations and support costs, by providing timely, robust, cost-effective solutions and products to our clients. Teamwork is pivotal to our success; it plays a very important role.
Confidence and deep experience of z/OS Mainframe Production Operation Support (L1)
Technical expertise to use and support these products & tools – JCL, DB2 Overview, TWS/job scheduling tools, CICS basis, Changeman, MVS (System/Sysplex Overview Transaction Monitoring, MVS and MQ Series)
Preferably previous experience working in complex infrastructure projects
Ability to work on 24 x 7 on-call support
A committed and visionary team player with analytical and logical mind-set (you can solve problems like nobody’s business)
Well organized with an innate sense of how to prioritize across a complex environment
A hands-on person with natural instincts to support our customers
Curious, collaborative, and constantly interested in learning new things
Fluent in English and eager to work in an English-speaking global team
Able to work in a diverse and mature team and can collaborate and support other team members locally and globally