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Mainframe Hardware Systems Programmer

JR006976

The Systems Programmer for Hardware Run will be responsible for the ongoing support for all mainframe hardware including trouble shooting, problem resolution, and maintenance.

Job Description

The Systems Programmer for Hardware Run will be responsible for the ongoing support for all mainframe hardware including trouble shooting, problem resolution, and maintenance. 

Responsibilities:

  • Proactively maintain hardware on current microcode levels.
  • Support new client business transitions/migrations.
  • Performs IOGEN and other Hardware Configuration work.
  • Perform DASD/TAPE replication using different technology.
  • Configure Storage and Processor as needed. Such as DASD Model Conversion, Updating MSUs etc.
  • Participation in problem resolution on Sev1/Sev2 Incidents.
  • Assist with DR activities.
  • Troubleshoots major system issues and escalation to vendors for service restoration and problem resolution for SEV1 and SEV2 issues.
  • Create new tools and processes to increase the productivity and efficiency of the team.
  • Works to produce documentation, standard way of accomplishing work, and automation to help the team support the workload.
  • Works closely with accounts and clients when technical consulting is required from the team.
  • Performs ITIL tasks. Such as change management functions: ticketing, opening and closing changes, etc.
  • Supply 24×7 365 on-call support/service restoration/root cause analysis/problem resolution.
  • Excels in a leveraged support model thereby supporting many customers from a single team.
  • Mentoring of team members when required.

Required Skills:

  • Experience in Hardware Management Consoles for different Mainframe Hardware such as Processor, DISK and TAPE.
  • Knowledge in DISK and TAPE Architecture.
  • Extensive Knowledge in IOCP/IOCDS/IODF.
  • Experience in IBM’s Copy Service Manager.
  • Knowledge in VTAM/TCPIP concepts.
  • Ability to diagnose and handle common hardware issues and resolve them promptly.
  • Ability to analyse performance on DASD and Tape subsystems.

JR006976

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