JR009225_Infrastructure Architect

The MMC IT Automation and Enablement team is responsible for maintaining and enhancing the service we deliver to our clients by effectively:

Write automation code for provisioning and operating infrastructure at massive scale
Design, build and operate Cloud infrastructure to enable reliable and rapid deployment of microservices with effective monitoring and resilient operations
Work with development teams to make sure the applications is production ready, scalable and reliable from the grounds up
Identify and drive opportunities to improve automation for code deployment, management and visibility of application services
Develop tools and framework to automate operational tasks, deployment of machines, services, applications
Establish end-to-end monitoring and alerting on all critical components of the application
Participate in the on-call rotation supporting the platform and or the production application
Directs root cause analysis of critical business and production issues
Develop and mentor other Automation Engineers on standard methodology from Infra orchestration and troubleshooting application service in production
Represent Automation Engineering team in design reviews and work cross-functionally with Engineering teams on operational readiness
Knowledge

Expertise in configuration management with a framework such as Salt, Ansible or Terraform. Ansible background preferred.
Experience in DevOps, Site Reliability, or infrastructure engineering
Expertise in any public cloud computing and its related services
Strong experience with Linux or Network
Proficiency with a programming language like Python and shell scripting to automate tasks
Familiarity with CI/CD pipeline, GitHub, Jenkins, Artifactory
Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions
Strong fundamentals in HTTP including HTTP headers and web servers
Excellent problem solving, critical thinking, communication, and teamwork skills
Excellent written and verbal communication, able to collaborate and rally support
Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive
Passion for automation and monitoring instrumentation in the code
Excellent interpersonal skills and the ability to work well in a team
Passionate to learn, understand, and dissect new technology stack quickly on own
Possess a strong understanding of OS and Network infrastructure architecture
An understanding of Infrastructure technologies like Storage Area Networks and Networking.
Additional preferred knowledge: VMware ESX, VSphere, Exchange, Cisco experience, ITIL, Scripting, Public Cloud.
Knowledge of ITIL and its function within IT.
Additional Skills

Microsoft (PowerPoint, excel, word)
Exceptional interpersonal, verbal and written communication skills
Customer Service skills at management level
Extreme attention to detail
Experience establishing and documenting processes and procedures
Strong teamwork skills
Understand a large-scale 24×7 production environment
Strong problem solving and analytical skills with knowledge of problem analysis
Ability to multi-task and work well under pressure
Exceptional customer service skills
ITIL certification desirable
Experience

Minimum of 5-8 years of experience leading highly skilled technicians
Experience of working within a managed services environment is advantageous.
Bachelor of Science/Computers/Engineering is preferred