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Infrastructure Architect


Envision is Ensono’s industry leading Hybrid IT Service Management platform. The platform delivers higher availability, recoverability, insight and certainty to our clients, all of whom rely on us to support one or more business critical applications.

Working within our Global Platform Engineering Team reporting to the Infrastructure team lead you will be an integral part of growing and supporting Envision and will be responsible for the lifecycle, capacity, availability and security of that platform.

We’re looking for an experienced (L3/L4 level) candidate with the understanding and hands on experience of wide range of engineering skills covering the full stack from hardware all the way up to applications. You will have demonstrable experience managing complex, critical infrastructure.

Key Responsibilities

  • Maintaining the capacity, performance, availability and security of the Envision platform.
  • Working with the application development, automation and monitoring teams to ensure the infrastructure continues to support the business-critical services in a fool proof way and also suggest the approach for optimization.
  • Participate in problem solving and escalation handling for ‘Envision’ Platform issues
  • Ensure that the technical performance aspects in the infrastructure environment are optimized, including database, network, storage, VMware and application server performance.
  • Double up as configuration managers by stating, applying, and enforcing processes for promoting all infrastructure components from the development environment to the environments of testing, demonstrating and generating.
  • Performing lifecycle upgrades of the infrastructure and applications that make up the platform.
  • Ensure that all changes to the Envision platform follow our change management processes and comply with requirements of security, compliance and business continuity
  • Manage the security of the platform and inter-application information transfers. Ensure optimum uptime for complete network services and servers, establish models to maintain and configure, improve the throughput of the platform.
  • Plans capacity and design for infrastructure engineering projects.
  • Working with vendors to leverage both technology and resources.
  • Maintain all documentation including configuration and process.


Demonstrable technical knowledge and understanding of a wide range of storage, server, network, virtualization and security technologies gained in a primarily Microsoft Windows Server and VMWare environment.


  • Strong and broad technical knowledge.
  • Understanding of security best practice and policies.
  • Excellent analytical and problem solving skills.
  • Effective communication.
  • Excellent collaborative skills.
  • Effective person planning and time management essential.


  • 10+ years’ engineering experience architecting, implementing and supporting complex server infrastructures 
  • Experience in a Managed Service Provider environment or supporting critical high availability services is preferred.
  • Experience of any of the following technologies will be an advantage:
    • VMWare vRealize Suite
    • Solidfire Storage
    • NSX Networking
    • AD


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