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Expert Solutions Architect

JR007202

Ensono is a leading, large-scale provider of mainframe and infrastructure services serving mid-tier to large enterprise clients. 451 Research says, “it is one of the few providers that bridges the old world with the new era of IT. These services are often designed around the outcomes and objectives of clients, rather than the underlying infrastructure building blocks.”

Ensono’s mission is to deliver technology solutions that enable our clients to be great at what they do. Ensono provides hybrid IT solutions that address our clients’ current needs while anticipating and engineering solutions for the ever-changing demands of tomorrow. We’re trusted by some of the world’s most successful companies because we deliver complete hybrid IT solutions and governance customized to each client’s IT journey. The Advisory and Consulting team at Ensono is responsible for creating these solutions that progress our clients’ businesses forward. Ensono Solution Architects review business drivers and corporate objectives to craft technology solutions and roadmaps so our clients can adapt to changing industry needs. These technocrats are strategist and advisors in transformation. From Hyperscale Cloud to Mainframe, we cover the breadth of technology platforms.

Ensono has approximately 2,200 associates and is headquartered in Downers Grove, IL within the greater Chicago area. Ensono also has presence in Omaha, NE; Conway, AR; Staines, UK; Pune and Chennai India and Gdańsk, Poland. Our company and community is one that focuses on the philosophy of we win together. Ensono associates build true partnerships with all pillars of our business as we work as a team to grow.

We are looking for a Principal Solution Architect to join our team and grow with Ensono. If you’re excited to build relationships with senior-level technologists and solve business challenges, then Ensono can help you grow.

What we are looking for:

• Well versed in the hosting technology landscape with 15+ years of overall experience in technology
• Experienced communicator at all levels of our client environments from C-level to engineering
• Previous experience as an SA (Sales/Solutions Engineer, Solutions Architect) with hosting service providers preferred
• Experienced with large Cloud, IaaS and Datacenter outsourcing solutions
• Ability to create multi-platform, multi-year transformation roadmaps
• Has experience with (and preferably certified on) hyper-scale cloud platforms (AWS and Azure)
• Comfortable with executive level positioning of complex solutions that span multiple disciplines (hosting, network, security, storage and backup, DR, etc.)
• Familiar with complex sales cycles and contracting process
• Experienced in planning and executing discovery and design workshops internally and at client sites
• Familiar with and can help create complicated financial (pricing) models to support technical solutions

Our focus on customer service and our experience in managing business complexity distinguishes us from our competitors. From current platforms to evolving technologies and everything in between, we deliver results for our clients by flawlessly executing infrastructure operations so our clients can focus on what they do best. We are looking for talented individuals who share this passion.

Ensono’s Principal Solution Architects are business and technology advisors focused on pushing forward innovation and transformation within the enterprise space. They work closely with our clients to understand their business drivers and objectives. Through collaboration with internal technology teams, they create solutions that drive value for our clients. They also provide client and industry feedback to Ensono’s internal teams, which allows Ensono to adjust our product and technology roadmaps. 

Principal Architects works alongside and support Sales, Consulting and Client Success organizations to service our Clients. They work with the clients’ business and technical teams to create reference architecture frameworks and templates. They also lead the efforts to execute multi-year transformation initiatives. To that end, Principal Architects must be effective in fostering executive level relationships with an emphasis on client satisfaction. Throughout the engagement process, from discovery to solution implementation, they must work with and often lead multi-disciplinary teams. Ultimately, he/she remains of the owner of the overall technical solution for a client engagement.  

Responsibilities:

  • Engage closely with C-level executives to lead enterprise-wide transformation programs
  • Identify business drivers and goals and develop compelling board ready proposals and value-driven business cases to achieve desired business outcomes
  • Collaborate with cross-functional technology experts to drive plan and execute roadmaps to accelerate our customer’s business outcome
  • Support strategic client(s) as the Lead technical adviser for all initiatives
  • Collaborate with counterparts in the Sales and Consulting organizations to create Pursuit, Solution, and Sales strategies for Enterprise clients
  • Conduct discovery, assessment and solution development workshops (often in collaboration with resources from consulting, operations and product teams) to craft winning solutions
  • Develop and document solutions that meet client’s (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts
  • Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience
  • Gain executive buy in for complex solutions by engaging in executive and senior-level technology discussions
  • Work with finance and pricing teams to create complex multi-year financial models
  • Gain clients’ confidence as a trusted adviser by offering consultation and recommendations drawn from insights, technology know-how and past experiences
  • Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap
  • Aid in driving stability and innovation within the client’s current and future state and create solutions based on client requirements and available product offerings
  • Push for higher value/value added services and solutions to the customer in line with Ensono’s offerings
  • While this is not a “hands-on-keyboard” role, Principal Architects work with and lead technical engineers and operators that as required to support the client projects.
  • To that end, Principal Architects help create delivery/migration plans, from high level program frameworks to detailed project plans and cut-over run-books.
  • And they assist the team as the architecture lead through key migration milestones such as testing, cut-over, post cut-over trouble-shooting and operational hand-off.

Requirements:

  • Experience planning and leading large-scale enterprise IT change management programs on leagcy systems like mainframe is a
  • Strong technical background with the ability to communicate and design at a master architect level
  • Direct experience designing, building, and operating global IT infrastructure services
  • Exceptional business acumen and high judgment – be able to use business and technology depth and breadth to understand customer needs and shape transformation initiative
  • 7+ years of relevant leadership experience in enterprise IT, consulting, and/or engineering/development
  • Experience selling and delivering enterprise IT professional service or cloud services
  • Highly credible with CxO and board-level audiences as well as technology leaders, engineers and developers
  • Experience in technical documentation to capture solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability
  • Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients
  • Ability to work in a team environment and demonstrate strong problem-solving skills
  • Very comfortable with developing, implementing, managing and executing through influence across a cross-functional set of senior stakeholders.
  • Proven track record of taking ownership and driving results. Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities.
  • Exceptional interpersonal and communication (both written and verbal) skills. Experience communicating with both technical and non-technical stakeholders across multiple teams.
  • Understanding of (and experience with) public cloud platforms (AWS, Azure) and hybrid solutions preferred
  • Well versed in the hosting technology landscape including compute, storage, backup, network, security, DR, DevOps and IT governance

Key Attributes:

  • Independent, Self-directed, Results oriented
  • Advanced presentation & communication skills  
  • Strong empathy, self-awareness and interpersonal skills 
  • Able to challenge status quo in a non confrontational way
  • Comfortable with the low-level technical details as well as executive level strategy work
  • Analytical and Creative skills to structure and execute workshops to strategy roadmaps

Seniority Level:

  • 15+ years of experience as an architect or equivalent in the hosting and network space (preferably with a service provider and/or cloud MSP).

Travel:

  • Travel to various Ensono locations and client sites will be frequent; estimated 40% of weeks will involve travel.
  • Due to the Covid-19 Pandemic and the recent increase in cases, Ensono is under a limited travel status for all associates. Travel estimates are not applicable at this time.

JR007202

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