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Expert Mainframe Systems Programmer, IMS

Expert Mainframe Systems Programmer, IMS

United Kingdom

DUTIES AND RESPONSIBILITIES

  • Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to IMS and related OEM software products.

  • Provide primary support for reported problems related to IMS and related OEM software products.

  • Provide support on 24 x 7 x 365 basis across multiple time zones.

  • Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).

  • Provide key support for customer migration services (new customer transitions) as they pertain to IMS and related OEM software products.

  • Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.

  • In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.

  • Adhere to a schedule that efficiently manages resources and allows timely implementations.

  • Follow ITSM change control procedures

QUALIFICATIONS AND EXPERIENCE

  • Bachelor’s degree required and/or equivalent work experience.

  • Demonstrable experience in IMS for administration and systems programming support.  CA and IBM tools for IMS a plus

  • Knowledge in best practices of software management, maintenance and documentation

  • Configure and manage IMS in a parallel sysplex environment

  • Develop innovation, strategies, processes and  best practices in IMS systems programming

  • Reviewing new versions of IMS for functionality, advising how they benefit the client

  • Troubleshooting and solving of IMS System and database issues

  • Evaluating change requests and determine impact to assigned clients

  • Vendor consultations for problems and questions

  • DR recovery of application objects

  • Troubleshooting and solving production database issues

  • Supporting multiple customer for after hours on-call

  • Database Administration

  • IMS commands related to ACB and FORMAT changes

  • Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)

  • Support planned (disaster recovery) and unplanned (emergency) database recovery activities

  • Knowledge of log archive and change accumulation utilities

  • How to perform a log archive on demand              

  • Knowledge of IMS DB recovery utility

  • How to use DBRC to generate JCL for forward recovery and point-in-time database recovery.

  • Identification and resolution of performance issues 

  • Online tracing – Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity

  • A solid working knowledge of SMP/E and its role in the installation process

  • Solid understanding of IMS database structures

  • Understanding of IMS connect

  • Understanding of MFS for IMS message formatting

  • Understanding and use of Compression routines

  • Understanding and use of Randomizers

  • Strong JCL skills

  • Understanding and use of Assembler

  • Understanding of exits in the install process Understanding and use of the IRLM in a data sharing environment

  • Extracting information from IMS logs

  • Using DBRC to monitor database activity

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