Cloud Delivery Director

**Please note this is a hybrid role located at a client site in Parsippany-Troy Hills, NJ.

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty

Reliability

Curiosity

Collaboration

Passion

About the role and what you’ll be doing: 

The Cloud Delivery Director is an onsite leadership role with a primary focus on operational management. This position is responsible for overseeing all AWS and managed services projects, ensuring quality performance, client satisfaction, and operational excellence.

Operational Oversight:

• Develop and implement operational processes and protocols specific to client’s needs and obligations.
• Conduct regular operational reviews to assess efficiency, resource allocation, and cost control.

Service Delivery:

• Manage the end-to-end service lifecycle, focusing on operational efficiency and excellence.
• Oversee procurement, logistics, and supply chain activities as they relate to client projects.

Team Building & Leadership:

• Create, lead, and manage cross-functional teams from inception, focusing on operational efficiency.
• Provide ongoing leadership training centered around operational best practices.

Technical Leadership:

• Align technical deployments and managed services with operational standards and best practices.

Quality Assurance:

• Incorporate operational metrics into quality control processes to ensure client and company objectives are met.

Platform Cost Optimization & FinOps:

• Conduct regular reviews of AWS service utilization to identify cost-saving opportunities and optimize spend.
• Implement FinOps best practices, including cost allocation tagging, right-sizing, and reserved instance management.
• Coordinate with financial and technical teams to develop and execute a cost-optimization strategy tailored to client needs.
• Monitor and report on key FinOps metrics, such as cloud cost per unit, and take corrective actions as needed.

Reporting & Documentation:

• Generate operationally focused reports for both client and senior management.
• Maintain comprehensive documentation of all operational procedures and protocols.

Innovation:

• Drive operational improvements through process optimization and technological innovation.

We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

Required Qualifications

• 10-15 years in an operational management role, ideally within an IT or managed services environment.
• At least 5 years of hands-on experience with AWS cloud services, including familiarity with AWS architecture, best practices, and operational protocols.
• Proven track record in leading and scaling operational teams, with a focus on operational efficiency and excellence.
• Exceptional expertise in operational metrics, resource allocation, and workflow optimization.
• Solid understanding of financial management as it pertains to operational budgeting and cost control.
• Demonstrable expertise in platform cost optimization and financial operations (FinOps), with proven experience in achieving cost savings on cloud platforms like AWS.
• Deep understanding of cloud economics, including hands-on experience with tools and practices for AWS cost monitoring, reporting, and optimization.
• Advanced communication and negotiation skills, particularly in a client-facing role.
• Relevant certifications in operational management (e.g., Six Sigma, CPIM) or AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) are desired.

 

Preferred Qualifications

• Bachelor’s Degree in Business Management, Operations Management, IT, or a closely related field.

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 

Some of our benefits include:

• Unlimited Paid Days Off
• Two health plan options through Blue Cross Blue Shield
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Depending on location, ability to take advantage of fitness centers
• Wellness program
• Flexible work schedule

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].